We value your privacy and are committed to protecting your personal information. This policy explains what information we collect and how we use it when you interact with our website.

Information Collection:

We may use the information we collect to contact you for marketing purposes. This means that Thor Metals Group—or a third party acting on our behalf—may reach out via email, text message (including SMS registered under TCR), pre-recorded message, ringless voicemail, or automated telephone technology on a recorded line. These communications could include promotions, product updates, special offers, or other marketing content that we believe might interest you.

We also may use your information to provide updates about your orders. This includes notifications regarding the status of your orders, shipment details, and tracking numbers.

By providing your information, you give your express consent to receive these communications. You can withdraw your consent at any time by following the opt-out instructions provided in the messages or by contacting us directly. We respect your privacy and follow regulations such as the California Consumer Privacy Act (CCPA), ensuring you have rights regarding access, deletion, or limitation of your information.

Key takeaways:

• Marketing messages may be sent via email, SMS, and other automated methods.
• Order updates about status, shipment details, and tracking numbers are also provided.
• You provide consent by sharing your information, with clear opt-out options.

Use of Cookies:

Similar to other commercial websites, our site uses cookies and server logs to gather information about how it is being used. This may include details about the date and time of visits, the pages viewed, time spent on our site, and the websites visited before and after ours. Your IP address may also be collected for security purposes. A cookie is a small text document containing an anonymous unique identifier. When you visit a website, your computer may be asked for permission to store this file in a designated part of your hard drive specifically for cookies. Your browser allows only the website that sent you the cookie to access it, not cookies from other sites, to protect your privacy.

Third-Party Services:

We may use cookies to support our remarketing campaigns, allowing third-party vendors like Google, Twitter, and Facebook to display our ads on various websites. Additionally, we may use targeted advertising services to customize ads based on your interests, both on our site and on other websites. In some cases, we may share certain personal information, such as gender, age, location, and interests, with these advertising service providers to tailor ads to your preferences. However, we ensure that these service providers are bound by contractual obligations to maintain the security of your information and use it solely for targeting our ads to you. If you wish to opt-out of these targeted ad programs, please contact us using the information provided below.

Information Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties except as necessary to operate our website, conduct business, or provide you with our services. Non-personally identifiable information—such as names, telephone numbers, cell phone numbers, and email addresses—may be shared with other parties for marketing, advertising, or other purposes. However, any consent you provide specifically for SMS communications remains exclusively with Thor Metals Group and will not be shared with third parties for marketing purposes.

Key takeaways:

• Personal data is not sold, traded, or transferred, except for operational needs.
• Non-personal data may be shared for marketing or advertising.
• SMS consent is strictly retained by Thor Metals Group and is not shared with third parties.

SMS Consent & Messaging Terms

By providing opt-in consent for SMS, you authorize Thor Metals Group—or a representative acting on our behalf—to send you messages using various technologies, including SMS, email, pre-recorded messages, ringless voicemail, or automated telephone calls on a recorded line. These messages may include, but are not limited to, appointment reminders, order alerts, account notifications, and other marketing communications. Consent is not a condition of any purchase, and message and data rates may apply.

Messaging frequency may vary. You may opt out at any time by texting STOP. For assistance, text HELP or visit our website at www.thormetalsgroup.com.

SMS consent remains exclusively with Thor Metals Group and is not shared with third parties for marketing purposes.

Key points:

• By opting in for SMS, you authorize multiple communication methods for various updates.
• Expected messages include appointment reminders, order alerts, account notifications, and marketing communications.
• Messaging frequency may vary; message and data rates may apply.
  You may opt out at any time by texting STOP, and you can text HELP for assistance.
• Detailed information is available via our Privacy Policy and Terms of Service.

Your Consent:

By using our site, you consent to our privacy policy.

Contact Us:

If you have any questions regarding this privacy policy, feel free to contact us using the information provided below.

844-944-THOR | info@thormetalsgroup.com
400 Continental Blvd Suite 140 El Segundo, CA 90245